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Online learning at Quantico Centre for Communication + Information Literacy is designed to give learners flexibility and interactivity while maintaining the rigour and comprehensive nature of Quantico CCIL workshops and courses. This guide contains practical information to get started, and guidance to help you to get the most out of your online learning experience with Quantico CCIL.

LEARNING SPACES

An ideal learning space enables focus and participation, creates positive experiences, and takes into account your physical comfort.

Focus and participation

Pick a quiet place for your session. Ideally, this place should have minimal background noise.

Choose a space that is…


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We’ve become more discerning consumers in many ways; we have learnt how to read food labels, check how something is made and where it’s coming from. Clearly, we care about what goes into the food we consume. But what about the information we consume? Do we know what’s going into it and where it’s coming from? And how do we learn the tools to assess the quality, reliability, and provenance of a piece of information before making a decision about how to interpret it? Here’s a curated list of resources to help you become a more discerning consumer of information.


The National Arts Council in Singapore has announced a one-off funding window for artists and arts organisations in Singapore, to support capability development initiatives. Here’s essential information about this, and what it means for participants of our training workshops.

What’s the one-off application cycle about?

There are usually three application cycles per year for the Capability Development Grant offered by the National Arts Council (NAC) in Singapore. In light of Phase 2 (Heightened Alert), the NAC is offering an additional, one-off application cycle for this grant. This one-off application window is open from 24 May 2021 to 30 June 2021…


When people come together to talk about a common experience, these conversations are about more than their own memory or understanding of the experience. A common experience, when discussed in a group of people, becomes bigger than, and sometimes even different from, what really happened. Certain aspects of the experience become amplified. Other aspects diminish. And soon, a collective account — or multiple collective accounts — emerge. Sometimes, this new account becomes the main narrative about an experience. When this happens with customer experiences, it can have a huge and lasting impact on brand perception.

What it Symbolic Convergence Theory?


This month, we’re looking at how to talk about the arts, why these conversations are so important, and how to deal with the challenges of technology and digitisation.

It’s no coincidence that community and communication share the same prefix — a great reminder of the powerful connection between the two. ‘My Instagram account gave me confidence and purpose’ ~ Sarah Finley, BBC

Talking about the arts may not always be easy. What do we say? How do we say it? What do we want to focus on? Try starting by considering the function of the artwork within its own set…


Is there an end in sight? Healthcare organisations around the world are dealing with a slew of challenges. The content created and shared by a hospital, nursing home, healthcare NGO, or any healthcare provider, can influence and change perceptions about individual decisions that have a major impact on public health. As a healthcare content creator, you are on the frontline of what the public sees, knows, and understands about an issue.

Healthcare organisations are under more pressure than ever to create credible and assuring content, especially with increasing and evolving risk. …


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What we know, what we believe, and what we have learnt, affect our purchasing choices, and they affect the types of content and stories we prefer and share. When we want to predict our audiences’ buying behaviour, or figure out what sort of content would interest and engage them, we need to know about their cultural capital: what they think about an issue, what they already know, what they prioritise in their lives — and why.

What is cultural capital?

We own stuff. The things we buy and own, from stationery and appliances, to property and investment products, make up…


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Humans are social creatures, and we identify with social groups in various ways. We also have the ability to identify with very large communities — countries, for example, or the fan base of a sports team or band, a Harry Potter fandom, or a global community of people who believe in zero-packaging grocery shopping. Brands have the ability to create this sort of large-scale community; in fact, sports teams, bands, and book franchises are brands which have done so very effectively. How can your brand create, or tap into, such a community of followers?

What is imagined community?

We share…


(L-R) Deepa Vijayan and James Félix from Quantico, in discussion with workshop participant Letitia Tan

Now that we know online learning is going to be a big part of what we do at Quantico, it’s time to examine the learning environment in more detail. Our instructors and instructional design experts started by researching advice and tips, which sparked a conversation to deal with focus and fatigue when delivering training online: what works and what doesn’t.

Deepa Vijayan:
I’ve been reading about delivery methods in online workshops and one thing that strikes me is the number of tools that everyone talks about — there are so many out there, lists and lists of platforms and online tools…


Many content creators have a thorny relationship with brand guides. They’re essential in may situations. Useful, even. But how often do we use them, really? And are they useful when it comes to creating ongoing content for platforms like blogs and social media?

Brand guidelines, brand style guides, house style guides: they go by many names. The most common version of this document includes information about the brand’s visual identity: the logo and how to use it, corporate colours, typography guidelines, and placement of elements on a webpage, brochure, or any other platform. They can also include the tone that…

Quantico CCIL

Quantico Centre for Communication + Information Literacy

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